Frequently Asked Questions
Everything you need to know about our luxury timepieces and services.
Are all the watches you sell authentic and new?
Yes, Arizona Fine Time is an authorized dealer for every brand we carry. All watches are 100% authentic, brand new, and come with the full manufacturer's warranty and original packaging.
What is your return policy for online orders?
We offer a 14-day return policy for a full refund or exchange, provided the item is in its original, unworn condition with all tags and protective plastics intact.
How long does shipping take within the United States?
Most orders are processed within 24 hours. We offer various shipping speeds, with standard delivery typically taking 3-5 business days and expedited overnight options available at checkout.
Do you offer international shipping?
Yes, we ship to many countries worldwide via insured international carriers. Please note that customs duties and taxes are the responsibility of the recipient.
Can I have my watch sized before it is shipped?
Absolutely. If you provide your wrist measurement in the order notes, our experts will size the bracelet for you free of charge. We will include all removed links in the package.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and offer financing options through Affirm for qualified buyers.